Understanding the role of meaningfulness of work: a moderated-mediation model of bullying during work from home

By Sudhanshu Maheshwar,Ashneet Kaur, Arup Varma
Personnel Review | October 2024

DOI

https://doi.org/10.1108/PR-02-2023-0121

Citation

Maheshwari S, Kaur A, Varma A (2024), "Understanding the role of meaningfulness of work: a moderated-mediation model of bullying during work from home". Personnel Review, Vol. 53 No. 7 pp. 1710–1728, doi: https://doi.org/10.1108/PR-02-2023-0121

Copyright

Personnel Review, October 2024

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Abstract

Purpose

Drawing on conservation of resource (COR) theory, the authors investigated relationships between bullying during work from home, turnover intention and meaningfulness of work among home-based teleworkers.

Design/methodology/approach

The authors used three-wave data from 212 home-based teleworkers to investigate the authors' hypotheses.

Findings

Findings reveal that bullying during home-based teleworking exacerbates teleworkers' emotional exhaustion and intention to quit. Further, the authors also found that the interrelationship between bullying during work from home and the intention to leave was positively moderated by the meaningfulness of work.

Originality/value

The authors' research helps understand how bullying stimulates teleworkers' turnover intention. Further, the authors find a counterintuitive impact of the meaningfulness of work on the relationship between bullying during work and turnover intention. The findings will help managers better manage home-based teleworkers.

Dr. Ashneet Kaur is an faculty in Organisation Behavior at the Indian School of Business (ISB). Her work lies at the intersection of strategic HRM, technology (including AI), and entrepreneurship, with a focus on how organisations design people systems to enable agility, scale, and sustained performance.

She holds a PhD from IIM Ahmedabad and has prior experience in both academia and consulting, having worked on projects with leading organisations such as McKinsey and Deloitte. Her research explores contemporary HR challenges in startups, small, and large organisations, particularly in contexts of rapid growth and digital transformation.

Beyond research and teaching, she actively engages with industry through leadership development programs, consulting, and board-level roles. Her work aims to bridge rigorous academic insights with real-world managerial practice.

Ashneet Kaur
Ashneet Kaur
Understanding the role of meaningfulness of work: a moderated-mediation model of bullying during work from home