By Ashneet Kaur, Sudhanshu Maheshwari, Indranil Bose, Simarjeet Singh
Communications of the Association for Information Systems | August 2024
https://orcid.org/0000-0002-6417-2122
Kaur, A., Maheshwari, S., Bose, I., & Singh, S. (2024). Watch Out, You are Live! Toward Understanding the Impact of AI on Privacy of Employees. Communications of the Association for Information Systems, 55, 603-626. https://doi.org/10.17705/1CAIS.05523
Communications of the Association for Information Systems, August 2024
The rapid integration of Artificial Intelligence (AI) across diverse sectors, particularly in the workplace, has yielded efficiency gains and enhanced decision-making capabilities. However, the pervasive adoption of AI has raised significant concerns regarding the privacy of employees. This systematic literature review seeks to comprehensively explore the implications of AI on employee privacy. The study addresses three key dimensions: (1) evaluating the extent to which AI technologies compromise or safeguard employee privacy; (2) elucidating the costs and benefits of AI adoption in organizations to strike a balance with employee privacy considerations; and (3) discussing the varying impact of advancing AI algorithms in the workplace on employee privacy. Drawing upon the privacy calculus framework, the paper underscores the trade-offs organizations make in managing employees' privacy in the context of AI integration. The discussion is grounded in an analysis of advancing AI algorithms and their dynamic influence on the delicate balance between organizational efficiency and the protection of employee privacy. By addressing the complexities inherent in this intersection, the research serves as a valuable resource for guiding further inquiry into the evolving relationship between advancing AI technologies and preserving employee privacy.
Dr. Ashneet Kaur is an faculty in Organisation Behavior at the Indian School of Business (ISB). Her work lies at the intersection of strategic HRM, technology (including AI), and entrepreneurship, with a focus on how organisations design people systems to enable agility, scale, and sustained performance.
She holds a PhD from IIM Ahmedabad and has prior experience in both academia and consulting, having worked on projects with leading organisations such as McKinsey and Deloitte. Her research explores contemporary HR challenges in startups, small, and large organisations, particularly in contexts of rapid growth and digital transformation.
Beyond research and teaching, she actively engages with industry through leadership development programs, consulting, and board-level roles. Her work aims to bridge rigorous academic insights with real-world managerial practice.
